Shipping Policy

Shipping Policy

1. Vendor-Determined Shipping Rates

  • Each vendor in our marketplace sets their own shipping rates based on factors like:

    • Package weight & dimensions

    • Shipping destination

    • Carrier preferences (USPS, FedEx, UPS, etc.)

    • Delivery speed (Standard, Expedited, Overnight)

  • Shipping costs are calculated at checkout and may vary between vendors.

2. Shipping Methods & Delivery Times

  • Vendors select their preferred carriers and shipping options.

  • Estimated delivery times depend on:

    • The vendor’s processing time (typically 1–3 business days).

    • The shipping method chosen (e.g., 2–5 days for standard shipping).

  • Customers will see shipping details on each product page or at checkout.

3. Combined Shipping (If Applicable)

  • If a customer orders from multiple vendors, shipping costs are calculated separately per vendor.

  • Some vendors may offer combined shipping discounts—check their store policies.

4. International Shipping

  • Vendors decide whether they ship internationally.

  • Customers are responsible for any customs fees, taxes, or import duties.

5. Free Shipping Thresholds

  • Some vendors may offer free shipping for orders over a certain amount (e.g., "$50+ free shipping").

  • Check individual store pages for promotions.

6. Returns & Lost Packages

  • Shipping-related issues (lost/damaged packages) should be resolved directly with the vendor.

  • Return shipping costs (if applicable) are determined by the vendor’s return policy.

7. How to Check Shipping Costs

  • Shipping rates are displayed:

    • On the product page (if flat rate).

    • At checkout (for calculated rates).

  • For specific questions, contact the vendor directly.

8. Changes to Shipping Rates

  • Vendors may adjust shipping rates due to carrier price changes or promotions.